Traxxas Reviews

so I purchased a new stampede 4x4 brushed end of Feb. and when i opened box, oil was all over the bag truck was wrapped in due to a shock cap being off, not a great 1st impression. Ran good once fixed until after 5 short runs, when the receiver went out. Traxxas sent a new one that I could install, did that, another few runs, out again, another new one sent. It is now a little over 3 months old, and once again, the receiver is making me have to bind to the transmitter every time I want to run the truck. I just bought a TRX4-Sport 2 and a half weeks ago, it has the same receiver as the stampede. I have 2 runs at maybe 25 minutes tops, and the receiver is doing the same thing !! Making me have to bind to my transmitter every time I want to use it. I have called their cust. service numerous times, and its a toss-up whether you get polite or arrogant, or downright rude. I always heard good things about the company, but I have lost confidence in their crappy Chinese electronics. For the money they charge for their trucks, I would expect more/longer reliability than this. Especially when I am not a basher. Just run for enjoyment.

I just called after having my traxxas for only 3 days and the man on the phone came off with a attitude like he doesn't want to be at work and seemed to cair less what my problem was and was like return it .. Then sed o ya best of luck most places won't take back an rc vehicle then he sed he would e Mail me a address to send the part to for replacement after I wanted his manager still the worst service I have had any were in my life sorry butt what a DICK

Worst warranty ever, bought an xmaxx. Motor was completely smashed on the inside after 4 rides. Traxxas says.... Lack of maintanance due to dust and sand on the inside...like!?

Bought a Traxxas Maxx on 11 16 2020. The ESC blew after a week. I called Traxxas support. They sent me an Return Merchandise Authorisation e-mail. I followed the step outlined and shipped my Maxx to them. They got it at 9 am. By noon they replaced the ESC free of charge and are shipping back to me free of charge.
Every one I spoke with was professional and helpful. I will buy Traxxas again. And I recommend Traxxas to anyone looking for an RC product.
P.S. Traxxas had my Maxx less then 3 hours b4 they fixed it. Free of charge and put it on the UPS truck headed my way same day free of charge. Excellent customer service.

My son and I both have a car and invested hundreds in the cars and recently ordered some parts and specifically wheels. The hex for the wheels were different size than the tires so it won't work. They refuse to take it back because I opened the plastic, which I would not of known the hex they sent me was the wrong size if I did not open it. The now refuse to take the wrong size wheels back. I did not use them at all and just go them yesterday. Awful customer service and the people are very rude also.
I would invest somewhere else in the future.

This company condones Racism and bullying of child. By providing products to a store know for a reputation of engaging in these kinds of behaviors

I had a couple of different brands, but i have to say that Traxxas Stampede 2WD is the best durable rc car i ever had. Their support is one of the fastest around considering replies.
Okay, i had to replace the stock servo pretty quick, but that is due to the fact that i am jumping a lot and high.
But i love the quality of their products and service. Next rc will be Traxxas again

I own some traxxas cars and they are just good for beginners but pretty expensive for what it is. The plastic cvd they use for years are the worst even thing i saw on rc car and truck, same for the shock absorbers which open and lose all the oil. Some are happy with the X-maxx but the drvie train on this thing is just made with so cheap material that it break pretty fast out of the box and the center aluminum shaft bent easily too. I really don't recommand this brand, they are so many other brands who are more reliable and handle way better.

I wish I could put zero stars...
I purchased an E-Revo about 10 weeks ago from a local dealer. 4 weeks ago the dealer sent the motor and ECC in for warranty. Now they are telling me it will be another 2 to 3 weeks. That is totally unacceptable. Stay away from Traxxas and purchase something else. I have even asked to return it and they won't let me.

stupid and horrible guy working for customer support.

Battery blow and my son brand new summit distroyed order number 11060898.
almost my house got on fire.

If I could give no stars I would. HORRIBLE CUSTOMER SERVICE! Read multiple reviews before buying Traxxas products. We called three nights in a row to have a battery replaced that arrived swollen. Each time was told they’d look into it and call or email us back. Never were we rude but the call ended abruptly. We thought it was probably an accident. On the fourth night when we called after still no response, got hung up on. Now we knew it wasn’t an accident previously. Sounds like a bunch of jr high school kids running customer service. Save yourself the trouble and just shop another brand.